CONTACT CENTRE WALLBOARDS.
In October 2021 we launched Discover 2.0. A complete reimagining of our real-time wallboard solution with a new web-based UI and massive new feature set ready for the next generation of CCaaS cloud solutions.
Today we work more closely with our users than ever before to release frequent and focussed updates . Their collaboration has made Discover what it is today, and will shape what it becomes tomorrow.
September 22nd 2022
For 2.2 we decided to go deep dive with the administration UI and real-time agent status system to bring some real quality of life features to users alongside our migration from .NET 5 to .NET 6.
January 31st 2022
We made some big changes under the hood for 2.3 to enable faster rendering and bundled that with a bunch of new user facing features, including our new interactive controls for wallboard playlists.
June 8th 2022
Our first update focussed on implementing a lot of the features and improvements our users suggested after getting hands on with Discover 2.0.
A new beginning.