top of page
contact centre dashboard queue status template
Logo-Discover-contact-centre-real-time-reporting

Contact Centre Wallboards

contact centre dashboard Team Overview
contact centre dashboard agent detail
contact centre dashboard team status template
contact centre dashboard queue detail
contact centre dashboard messaging template
contact centre dashboard Team Overview
contact centre dashboard agent detail and status template

FOLLOW
OUR
JOURNEY.

In 2021 we launched Discover 2.0. A complete reimagining of our real-time wallboard solution with a brand new UI and massive new feature set ready for the next generation of CCaaS cloud solutions.

Today we work more closely with our users than ever to release frequent and focussed updates. Their collaboration has made Discover what it is today, and shapes what it becomes tomorrow.

real-time-contact-centre-wallboard-dashboard-release-notes-v24

Discover 2.4 is our biggest update yet, with a complete refactor of our wallboard templates to take advantage of new features alongside massive UI upgrades to make our users' lives easier and create a great foundation for future updates.

Q4 2022

For 2.2 we decided to go deep dive with the administration UI and real-time agent status system to bring some real quality of life features to users alongside our migration from .NET 5 to .NET 6.

Q3 2021

Q1 2024

real-time-contact-centre-wallboard-dashboard-release-notes-v2.3

We made some big changes under the hood for 2.3 to enable faster rendering and bundled that with a bunch of new user facing features, including our new interactive controls for wallboard playlists.

Q2 2022

Our first major update focussed on implementing a lot of the features and improvements our users suggested after getting hands on with Discover 2.0.

Discover 2.0

A new beginning.

Let's Talk

Ask us anything you'd like or, if you're ready, why not book a demo.

Grey Space

1st Floor

9 George Square

Glasgow

G2 1QQ

Privacy *

bottom of page