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What's a Grey Space?

Founded in 2017, we are trusted by Europe's biggest brands and telecommunications partners to deliver software solutions and professional services to small, mid-size and enterprise contact centres. 

A Small, and Dedicated Team.

We think our size sets us apart from the competition; we're agile, innovative, and we want to impress. Every member of the team has worked tirelessly from day one to build Grey Space into a global company with a start-up personality.

Our mission is not to sell our solutions, it's to make sure that, for you, we're the right solution.

I required a team who had worked with cutting edge contact centre technologies.

My only thought was to turn to Grey Space who are innovative and have ease in delivering the end game and supporting the solution.

Grey Space Avaya partner testimonials Maintel

Frank McKenzie

Senior Project Manager

Meet the Founders.

As an ex-IBM Mainframe developer, Laurie jumped in at the very deep end of the contact centre space, joining Sabio in 2013.


In that time, Laurie has delivered contact centre solutions for some of the worlds biggest brands and technology partners across the UK, Europe, Middle East, and Asia.


Laurie's experience influenced the development of our own solutions and saw him shake off his technical roots to focus on UI and UX, determined to bring the modern experience we enjoy as consumers to B2B solutions.

Laurie McLaughlin contact centre specialist

Laurie McLaughlin

Co-Founder and Managing Director

Craig Hunter contact centre specialist

Craig Hunter

Co-Founder and Managing Director

Craig has lived and breathed contact centres since he began his professional career at Webhelp in 2005.


In a little under two decades, Craig has developed, deployed, and supported cutting edge contact centre solutions for businesses all over the world.


During his time at Dell and Teleperformance, Craig gained a well earned reputation for being a bit of a wizard with contact centre data, which is at the beating heart of everything we do at Grey Space.

Questions People Ask.

Let's Talk

Questions about our solutions, services or the technology we support?

Grey Space

1st Floor

9 George Square


G2 1QQ

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