For Discover 2.4, we spent a little extra time refining the mobile experience to make sure contact centre wallboards feel just as good on your phone as they do on desktop.
In the video you'll see a bunch of features all crammed into a very efficient 56 seconds, including (but not limited to); playlists, our new template design, enhanced messaging, overhauled session controls, and full screen alerts.
If you were REALLY paying attention, you might have noticed I didn't enter credentials to access my playlist. To cut a long story short, my mobile device has been authenticated with Discover so any time I launch, Discover knows who I am, and what I want to see. Which saves me remembering another password.