Contact Centre Wallboards On Your Phone

For Discover 2.4, we spent a little extra time refining the mobile experience to make sure contact centre wallboards on your phone look, feel, and operate just as good as they do on desktop, or on mounted on the wall.

In the video you'll see a bunch of features crammed into a very efficient 56 seconds, including (but not limited to); playlists, our new template design, enhanced messaging, overhauled session controls, and full screen alerts.

If you were REALLY paying attention, you might have noticed I didn't enter credentials to access my playlist. To cut a long story short, my mobile device has been authenticated with Discover so any time I launch, Discover knows who I am, and what I want to see. Which saves me time, and the burden of remembering yet another password.

Head over to www.grey-space.com/discover for more information or get in touch, we'd love to hear from you.