Specialising exclusively in AVAYA contact centre technology, we bring knowledge and experience you won’t get from other service providers.
Our professional services range from the design and implementation of call flows, custom reporting or multi-channel solutions to pure consultancy where we play the role of AVAYA expert representing your business during a project. If all you need is a day of training, we can do that too.
Our in-house solutions work with AVAYA contact centre technology to provide new or enhance existing functionality.
You’re In Good Company.
“I worked with Laurie on a project to move two lines of business from one contact centre to two separate contact centres. These were high-volume, high-profile and had project changes right up until the 11th hour. Throughout, Laurie remained professional, logical and most importantly flexible in regards to the businesses needs but also in providing solutions to these late changes.
The project was a big success that was, in no small part, thanks to Laurie and his efforts throughout”.
Director of Things