Making Discover available through AWS Marketplace has been one of the most common requests from the Amazon Connect community since we burst on to the scene a few years ago.

A first look at Discover’s new UI - a cleaner, faster interface coming soon to our real-time contact centre wallboard solution.

Our in development External Data feature lets you inject metrics from any system into your contact centre wallboard — creating a unified, real-time view across all your KPIs.